Our Commitment to Your Privacy

As part of our aged care and disability support services we use our website to provide relevant specific information to a wide range of potential clients, and this means that we may request and obtain information from visitors to our website. We understand that relevant personal information may contain details that are highly confidential and sensitive.

As a professional organisation we adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

For visitors to our website and other online information forums, we advise:

Cookies

A cookie is a small file placed in a web browser that collects information about web browsing behaviour, to assist with keeping a website current and relevant. It collects identifiable information but does not access personal information such as names, addresses, email addresses and telephone numbers.

The reason we will collect personal information

Other than information obtained from cookies as detailed above, Applied Socare may collect and use information collected online to address specific queries and answer questions about our organisation and provision of tailored services. Any information collected and stored will be used for this purpose only.

Applied Socare will only pass on information to a third party with the express consent of the person giving the information, and only for the purpose of providing relevant information and services.

Secure information storage

All personal and sensitive information collected and received by Applied Socare is subject to strict electronic security safeguards and best practice information management. All our staff and contractors are aware of the privacy, security and confidentiality requirements for personal and sensitive information. Information that is no longer current or relevant will be regularly deleted from our systems and records.

Security of email addresses

Applied Socare undertakes not to sell or provide to any other party any email address provided to it or received by it for any reason. Our staff and contractors are also bound by this undertaking.

Changing personal information and privacy requirements

We endeavour to ensure that any information collected and held by us is current and accurate, and this includes information provided online. For any required changes to any information previously provided to us, please contact us.

If any changes are made to privacy legislation, or to any of the information contained in our Privacy Policy and this Privacy Statement, we will amend and update our documentation and notices to comply with the most current legislative and industry requirements.

Complaints process

Anyone who believes that their online information has been subject to a breach of the Australian Privacy Principles, or has any concerns or queries about the matters raised in this notice, should contact Applied Socare to confidentially discuss the matter.

If you have any inquiries or questions please email us at: info@appliedsocare.com.au